At Artisan Coffee Boutique, we strive to provide our customers with the highest quality products and exceptional service. If for any reason you are not satisfied with your purchase, we offer a straightforward return policy to ensure your complete satisfaction.

Returns Eligibility:

• Unopened Product: We accept returns of unopened products within 30 days of the original purchase date. The product must be in its original packaging and in unused condition to be eligible for a refund.
• Opened Product: We also accept returns of opened products within 30 days of the original purchase date. However, we kindly ask that you contact us before initiating the return process. This allows us to better understand the reason for the return and provide appropriate assistance.

Return Process:

• To initiate a return, please contact our customer support team at info@artisancoffeeboutique.com with your order number and details of the product you wish to return.
• For unopened products, simply return the item(s) in its original packaging to the address provided by our customer support team. Once we receive the returned item(s) and verify their condition, we will issue a refund to your original form of payment.
• For opened products, our customer support team will guide you through the return process and may request additional information about the product and the reason for return. Depending on the circumstances, we may offer a refund, replacement, or store credit.

Return Shipping:

• Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product.
• We recommend using a trackable shipping method and purchasing shipping insurance for returned items, as we cannot guarantee that we will receive your returned item.

1. We recommend using a trackable shipping method and purchasing shipping insurance for returned items, as we cannot guarantee that we will receive your returned item.

Refunds:

• Refunds will be processed within 5-7 business days of receiving the returned item(s) and will be issued to the original payment method used for the purchase.
• Please note that shipping charges are non-refundable, and a restocking fee may apply for returns of opened products.

Exchanges:

If you wish to exchange a product for a different item, please contact
our customer support team to arrange the exchange process.

Damaged or Defective Products:

If you receive a damaged or defective product, please contact us immediately with photos of the damaged item(s) and packaging. We will work quickly to resolve the issue and provide a replacement or refund as
needed.

Contact Us:

If you have any questions or concerns about our return policy or need assistance with a return, please don't hesitate to contact our customer
support team at info@artisancoffeeboutique.com.

We appreciate your business and are committed to ensuring your satisfaction with every purchase from Artisan Coffee Boutique. Thank you for choosing us for your coffee needs!